Let’s Talk: Make Effective Feedback Your Superpower

1,650 L

We all give feedback every day of our working lives. But all too often, a fear of awkward conversations leads us to hold back or say the wrong things.

SKU: 9781847943507 Kategoria

Let’s Talk can change that. Dr Therese Huston, a world-leading expert on workplace communication, explains how to deliver feedback effectively and with confidence. She begins with the building blocks of all good feedback: siding with the other person, listening first, stating your good intentions, and working out what kind of critique your team wants most. Next, she describes the six practical tools you need to deliver constructive feedback: from what to say if you meet resistance, to how to ensure unconscious bias doesn’t leak into your appraisal.

Shtëpia Botuese

Penguin

Numri i faqeve

294

Autori

Dr Therese Huston

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